After-Sales Service

Dear Customers,

Thank you for choosing diesel EUI injectors from euiinjector.com. In order to make you satisfied with our service and have a better purchase experience, we promise you the following support after you purchase our diesel EUI injectors.

Promise of Products
If there is any product performance failure after customers receive the diesel EUI injectors from euiinjector.com within 15 days, customers can choose to replace or repair them, with the condition of no appearance damage on the diesel EUI injectors.

After receiving the diesel EUI injectors within 6-12 months, customers have doubts about the product’s quality. It can be returned for replacement after our after-sales engineer identifies that there is really a quality problem.

Promise of On-Time Delivery
After many years of cooperation with customers in many countries, we noticed that one of the main concerns of customers is the delivery time of the product. Therefore, we take on-time delivery as one of our priority services.

euiinjector.com promises to send out the diesel EUI injectors which we have in store within 3 days, and for the other diesel EUI injectors, we promise to make shipment on time as the time that customers and we have agreement on.

Promise Of Quality
We guarantee that all marked product quality (China-made, Original new, Re-manufactured, and other quality that we indicate) and product packages are real. After customers purchase our products, we will provide related product technical data and technical training.

Promise Of Services
We will answer the after-sales consultation within 24 hours during working days.

.For customer complaints about products, we will confirm the customer complaint registration. Our technicians will analyze the reasons and reply within a week.

If there is any technical support is required, we will provide it for specific problems and reply within 24 hours during working days.